An analysis of Open Banking adoption among university students in São Paulo using the Technology Readiness and Acceptance Model (TRAM)

Open Banking refers to the sharing of customer bank data between financial institutions. It allows consolidating data from different bank accounts in one place, and money transfers and payments without accessing a specific bank. Its adoption aims at increasing competition and efficiency in the finan...

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Bibliographic Details
Authors: Valarini, Heitor, Nakano, Davi
Format: article
Status:Published version
Publication Date:2022
Country:Brasil
Institution:Centro Universitário de Belo Horizonte (UNIBH)
Repository:Revista e-xacta
Language:Portuguese
OAI Identifier:oai:ojs.periodicos.uninove.br:article/17453
Online Access:https://periodicos.uninove.br/exacta/article/view/17453
Access Level:Open access
Keyword:Technology readiness
Technology acceptance
Open Banking
Financial technology.
Prontidão tecnológica
Adoção de tecnologia
Tecnologia bancária.
Description
Summary:Open Banking refers to the sharing of customer bank data between financial institutions. It allows consolidating data from different bank accounts in one place, and money transfers and payments without accessing a specific bank. Its adoption aims at increasing competition and efficiency in the financial market, and the Central Bank of Brazil is currently setting norms for its application. This article applies the Technology Readiness and Acceptance Model (TRAM) to assess Open Banking adoption among university students. The results indicate that Perceived Usefulness is affected by Optimism, Discomfort and Insecurity, while Perceived Ease of Use is affected only by Innovativeness. Given that the technology acceptance models are culture and national context sensitive, this study contributes to the literature, and offers an overview of the potential for Open Banking adoption among the cohort that will likely to be the major user of that technology.