The mainstream media view of the Fintech Revolution

International mainstream media have presented fintech as revolutionary and a threat to the traditional banking industry. This article explores how that image is constructed. Designed to expand access to the banking system, fintechs should follow social responsibility parameters and fill a market gap...

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Detalhes bibliográficos
Autores: Rocha, Janes, Christopoulos, Tania Pereira
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2023
País:Brasil
Recursos:Sociedade Brasileira de Estudos Interdisciplinares da Comunicação (INTERCOM)
Repositório:Intercom (São Paulo. Online. 2006)
Idioma:português
inglês
OAI Identifier:oai:ojs.revista.intercom.org.br:article/4173
Acesso em linha:https://revistas.intercom.org.br/index.php/revistaintercom/article/view/4173
Access Level:Acceso aberto
Palavra-chave:Fintech
Setor financeiro
Tecnologia
Mídia
RSC
Sector financiero
Tecnología
Medios de comunicación
RSE
Financial Sector
Technology
Media
CSR
Descrição
Resumo:International mainstream media have presented fintech as revolutionary and a threat to the traditional banking industry. This article explores how that image is constructed. Designed to expand access to the banking system, fintechs should follow social responsibility parameters and fill a market gap left by banks. We chose to analyze the media for its character as a barometer of perception and understanding of specific logics (LOK, 2010). We analyzed articles from the New York Times and the Financial Times for 24 months. The articles showed that the media, when dealing with fintech, uses expressions such as “threat”, “competition”, “disruption”, “revolution,” and, with much less emphasis, social consequences. Our analysis found an ambiguous discourse of market rationalization in an attempt to align practices with Corporate Social Responsibility (CSR) in an industry under construction.