Características e medidas de software para avaliação da qualidade da interação humano - computador em sistemas ubíquos

Ubiquitous systems change the way users interact with computers, because their services must be everywhere, supporting users in several everyday activities in a transparent way with little or no need for attention or data input from a user. So, an essential element to ensure these systems adoption i...

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Detalles Bibliográficos
Autor: Santos, Rainara Maia
Tipo de recurso: tesis de maestría
Estado:Versión publicada
Fecha de publicación:2014
País:Brasil
Institución:Universidade Federal do Ceará (UFC)
Repositorio:Repositório Institucional da Universidade Federal do Ceará (UFC)
Idioma:portugués
OAI Identifier:oai:repositorio.ufc.br:riufc/21446
Acceso en línea:http://www.repositorio.ufc.br/handle/riufc/21446
Access Level:acceso abierto
Palabra clave:Sistemas ubíquos
Interação humano - computador
Qualidade de software
Descripción
Sumario:Ubiquitous systems change the way users interact with computers, because their services must be everywhere, supporting users in several everyday activities in a transparent way with little or no need for attention or data input from a user. So, an essential element to ensure these systems adoption is to assess their quality. However, the ubiquitous systems specific characteristics, like context-awareness and the new type of interaction, that is the implicit and transparent interaction, suggest taking into account new software measures in these systems’s quality assessment. Thus, the aim of this work is to define software measures to human-computer interaction quality assessment in ubiquitous systems. To achieve this goal, first it is identified essential quality characteristics of ubiquitous systems that impact on user interaction. Such identification is done through a systematic mapping, to collect what has been already defined and evaluated in the literature. After that, the Goal-Question-Metric (GQM) method is used to define the software measures proposed in this work. The set of proposed measures is evaluated through case studies with three ubiquitous applications developed to mobile devices.